Digital Disconnect in Customer Engagement – Accenture

The eleventh annual Accenture Global Consumer Pulse Survey measured the experiences of 24,489 customers in 33 countries and across 11 industries to assess consumer attitudes toward marketing, sales and customer service practices. Our results show that even in the “digital age,” human interaction remains a vital component of customer satisfaction. Eighty-three percent of U.S. consumers prefer dealing with human beings over digital channels.best bridal makeup in lucknow http://www.thefacemasterz.com/

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